1) How to find the Right Bulb Size for the Car?
Underground Lighting offers a comprehensive range of bulbs to fit every type of car make and model. Use our advanced search option to find the exact bulb that you want to buy.
2) Can I make a Custom Order?
Underground Lighting is dedicated to you. We believe in offering the exact car lighting products you require. Please call us on 718-986-2146 or chat with us online to discuss your custom automotive lighting needs.
3) How can I make payment?
There are many ways to make payment. You can use PayPal or credit cards from Visa, MasterCard, American Express, Discover and several other options to buy LED, HID bulbs and conversion kits from our website.
4) I am not sure of making an Online Purchase.
Underground Lighting believes in customer comfort and total safety. You can make quick payments on the website without worrying about the security of your information. But, if you do not want to place an online order, do not worry. Simply call us on 718-986-2146 and we will help you find the right product quickly.
5) I do not live in United States of America? Can I get your products shipped to my country?
Do not worry if you live outside of America. We ship products across the world. Our site is designed in a way that it can calculate international shipping rate efficiently. It means you can obtain LED bulbs and HID conversion kits easily with just a click of mouse.
6) When will my Order get shipped?
Underground Lighting ships your products within 24 hours of the time of placing the order.
7) When will the Products reach me?
If you are in America, you will receive your order in 2-5 business days. If it is an international order, we have two options for you:
USPS Priority Mail International – 6 to 10 business days
USPS Priority Mail Express International – 3 to 5 business days
8) Can I return the Product that I have ordered from you?
We believe in total customer satisfaction. If you are not 100% satisfied with the product, you can return it for a refund within 30 days after you receive the product. If you want to return the entire order or part of it, please contact us immediately. For more information on returns, please visit: https://undergroundlighting.com/pages/shipping-return
9) What is your Refunds Policy?
Customers are responsible for all shipping costs for exchanged/returns items. We usually charge 15% restocking fee for products that you may want to return. For more information, please check: https://undergroundlighting.com/pages/shipping-return
If you believe that an item is defective, please drop in a mail: firstname.lastname@example.org Use “warranty” in the subject and provide us your phone number along with a description of the problem. We will call you immediately and help you solve the issue. Please visit https://undergroundlighting.com/pages/warranty to know more.
11) How to become a Dealer for Underground Lighting?
Underground Lighting offers high quality products that stand tall against other LED and HID products in the market. If you want to enjoy incredible margins and amazing sales volume, submit a wholesale inquiry form with us.
12) Do I need HID Bulb or LED Bulb for my Car?
It all depends on several factors as well as your liking. However, if your car headlight has projector housing, HIDs can be great for you. On the other hand, if it has reflector housing, LEDs are a better option.